Frequently Asked Questions

Everything you need to know about shopping with NALAMOVES.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return window for all unused and unopened items in their original packaging. Please contact our support team to initiate a return request.

How can I track my package?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, NALAMOVES ships to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

How do I contact customer support?

Our dedicated support team is available Monday through Friday via email at [email protected] or through the live chat feature on our website.